Once you have chosen your item and selected your size, add the product to your Shopping Bag by clicking “ADD TO BAG.” To begin the checkout process, click “ORDER” under the Shopping Bag tab.
Here you can edit your shopping bag and review your purchase, then click “PROCEED TO CHECKOUT.”

1. Login to your account or create a new account.
2. Follow the instructions as prompted through the checkout.
3. Complete the Billing information including the correct name, address and phone number of the cardholder as well as the information of the shipping address.
4. Complete the payment information using a Credit Card.
5. Review your order and accept the General Terms and Conditions of Sales, Terms of Use and Privacy Policy as well as the Return Conditions (after reading them).
6. Press “SUBMIT”
7. If the 3D Secure is activated on your card, you will be redirected on your bank’s webpage to authenticate the transaction.

The billing and shipping addresses on any given orders can only be modified before our team has processed the order. It is still possible for us to cancel or to change the billing and shipping addresses of an order before this one is being prepared. Moreover, it is not possible to change the size, regroup several orders, or modify the order contents in anyway.

If you wish to cancel or modify your order, we invite you to contact us as soon as possible.

There are various options why your order might not have gone through such as your 3D secure, the country of origin of the credit card used (same country as website), etc.

If an error message appears after finalizing your payment, you should follow the indications. If the message contains a phone number, we insist you call that number.

You can also contact us from Monday to Friday 9AM to 6:30PM and Saturday 9AM to 6PM (GMT +1).

You can purchase a gift voucher in any of our MIOMILY HOME online boutiques.

Gift vouchers are only valid within MIOMILLY HOME online boutiques in the country of purchase.

For further information regarding this service, we invite you to contact our Customer Service team from Monday to Friday 9AM to 6:30PM and Saturday 9AM to 6PM (GMT +1).